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Discussion topic: No signal but no apps either

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This message was authored by: Lydia1409

No signal but no apps either

My tv is saying no satellite signal. My wifi is working fine but I can't Access any of my apps, no Netflix no Disney+ so I literally cannot use my tv at all. It's not the weather, nor the satellite dish or anything else they've troubleshooted. I can't get an engineer for another week! But absolutely no service. I can't talk to anyone as it's all automated and I'm livid I'm paying over £100 a month for a service I'm not even receiving. 

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This message was authored by: GD1

Re: No signal but no apps either

Posted by a Superuser, not a Sky employee. Find out more

@Lydia1409  If you've already booked gineer to sort out your Sky Q there isn't much the forum can do, a week's wait is very quick so you'll need to simpy wait.

 

 How much you pay per month is not relevant as it won't get you an engineer any quicker nor should it

 

The forum can't speed up any engineer visits either.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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