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Discussion topic: No saved Wi-Fi password

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This message was authored by: stratos666

No saved Wi-Fi password

WHY is the SKY Q box the only device on our Wi-Fi network that doesn't savethe password ?

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This message was authored by: Chodley

Re: No saved Wi-Fi password

Posted by a Superuser, not a Sky employee. Find out more

While I would recommend never using wifi with Q, the joy of entering the password can be enhanced by using "predictive text" style entry using the numeric keypad.

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This message was authored by: stratos666

Re: No saved Wi-Fi password

I'm sorry but your reply doesn't address my question and in any case Wi-fi is essential for SKY Q as it controls all APPs and on demand services etc

This message was authored by: Chodley

Re: No saved Wi-Fi password

Posted by a Superuser, not a Sky employee. Find out more

@stratos666 wrote:

I'm sorry but your reply doesn't address my question and in any case Wi-fi is essential for SKY Q as it controls all APPs and on demand services etc


Well I don't use it and I use those.

 

I assumed your original question was rhetorical.

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This message was authored by: stratos666

Re: No saved Wi-Fi password

How is that possible unless you use an ethernet cable, if my Wi-fi disconnects or is swithed off (power out etc) and you press the home key on the remote you get a message telling you that you don't have an internet connection and you have to reset it to use most of the functions. When this happens my phone, tablet, computer and even my bathroom water heater and doorbell ALL reconnect automatically with a SAVED password but SKY Q....... NO you have to enter the password manually. And why would I bother with a "rhetorical" question ?

This message was authored by: lettice

Re: No saved Wi-Fi password

Posted by a Superuser, not a Sky employee. Find out more

@stratos666 

 

Seen this mentioned a few times on here over the years.

Often, it's the Sky Q box sometimes losing the wifi overnight.

 

Have a look at the answered post in this thread, that mentions a reset in the Sky Q settings.

It may be worth a try.

 

https://helpforum.sky.com/t5/Sky-Q/sky-Q-box-losing-internet-connection-everytime-its-put-into-stand...

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This message was authored by: Invisiblename

Re: No saved Wi-Fi password

Posted by a Superuser, not a Sky employee. Find out more

@stratos666 wrote:

How is that possible unless you use an ethernet cable, if my Wi-fi disconnects or is swithed off (power out etc) and you press the home key on the remote you get a message telling you that you don't have an internet connection and you have to reset it to use most of the functions. When this happens my phone, tablet, computer and even my bathroom water heater and doorbell ALL reconnect automatically with a SAVED password but SKY Q....... NO you have to enter the password manually. And why would I bother with a "rhetorical" question ?


How long are you allowing Sky Q to reconnect to your WiFi? It can sometimes take several minutes, but will usually do it without having to re-enter a password for me, so it must be remembering the password.

I am just another Sky customer!
This message was authored by: Chodley

Re: No saved Wi-Fi password

Posted by a Superuser, not a Sky employee. Find out more

@stratos666 wrote:

How is that possible unless you use an ethernet cable,


Well, exactly.

 

But personally ethernet would have been tricky to route in my situation so I use powerline adapters for the minis, to another adapter near the Q, which is connected to a switch that has the Q and a mesh node hanging off it. 3 Sky boxes can see each other and the mesh node acts as a bridge to the rest of the wifi network & internet

 

 

And why would I bother with a "rhetorical" question ?

 

Capital "WHY" and asking an unanswerable question as a method to point out how stupid something is and doesn't work like everything else is not a rhetorical question?


 

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