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Discussion topic: No satellite signals

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Avatar for Toothy
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This message was authored by: Toothy

Message posted on ‎02 Nov 2023 02:45 PM

No satellite signals

No sky signal for the box, no program what so ever

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Avatar for nigea99
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This message was authored by: nigea99

Message posted on ‎02 Nov 2023 02:54 PM

Re: No satellite signals

Posted by a Superuser, not a Sky employee. Find out more

Hi @Toothy 

 

Assuming you are not currently experiencing problems due to storm cloud cover:

 

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish
https://www.sky.com/help/articles/sky-q-picture-problems

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This message was authored by: Daniel0210

Message posted on ‎02 Nov 2023 03:06 PM

Re: No satellite signals

Posted by a Superuser, not a Sky employee. Find out more

@Toothy 
And if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
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Sky customer since 2001
with:
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Message posted on ‎02 Nov 2023 03:29 PM

Re: No satellite signals

High winds and rain are both affecting satellite signals. Hopefully it will pass soon. I'm just watching YouTube instead!! 

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