Discussion topic: No satellite signal
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Message posted on 28 Nov 2024 04:31 PM
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No satellite signal
I have no satellite signal for 5 days
l have contacted sky every day since Monday 25 each time I have been passed on without any resolution and have not been able to book an engineer due to an issue on your side and each day I've been told it will take up to 5 days but nothing has happened
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Message posted on 28 Nov 2024 04:36 PM - last edited: 28 Nov 2024 04:38 PM
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Re: No satellite signal
@Andy267 wrote:
I have no satellite signal for 5 days
l have contacted sky every day since Monday 25 each time I have been passed on without any resolution and have not been able to book an engineer due to an issue on your side and each day I've been told it will take up to 5 days but nothing has happened
Hi @Andy267
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
regarding your issue
Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
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