No satellite signal

[Valer2]

No satellite signal I've run tests and they are saying everything ok 

[Chrisee]

@Valer2 you have posted in the Sky Broadband forum given broadband doesnt use satellite which Sky TV system do you have so somebody can move your post?

[Daniel0210]

@Valer2 

I see your post has been moved to the Sky Q board, so if you have Sky Q when a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

If you have Sky+, that platform is no longer supported by Sky so you'll have to pay a local satellite installation company to realign.