0

Discussion topic: No satellite signal

Reply
This message was authored by: GrimwaldXP

No satellite signal

My picture keeps breaking up then the screen goes blue and I get a message saying there's no signal 

Reply

All Replies

This message was authored by: GD1

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@GrimwaldXP  If it's a No satellite signal message try these steps if after reaching the end nthing works still you should be able to book an engineer.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@GrimwaldXP 

Be aware ”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Avatar for GrimwaldXP
Level 1 icon
Topic Author
This message was authored by: GrimwaldXP

Re: No satellite signal

Thank you 

Reply