No satellite connection…

[Tina26]

Hello I'm hoping you can help me ever since the last severe storm we had. My BBC has been glitching. Now I have lost all of my channel is it just says no satellite connection. I have checked my service status and it says there is no problems online, but clearly there is there are several apps missing as well as all of my channels.

[Laing1]

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@Tina26 wrote:

Hello I'm hoping you can help me ever since the last severe storm we had. My BBC has been glitching. Now I have lost all of my channel is it just says no satellite connection. I have checked my service status and it says there is no problems online, but clearly there is there are several apps missing as well as all of my channels.

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@Tina26 try following the link below 

https://www.sky.com/help/articles/signal-error-messages-on-sky-q

[oldfella]

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@Tina26 wrote:

Hello I'm hoping you can help me ever since the last severe storm we had. My BBC has been glitching. Now I have lost all of my channel is it just says no satellite connection. I have checked my service status and it says there is no problems online, but clearly there is there are several apps missing as well as all of my channels.

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Hi @Tina26 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.