@Hunslet+Nelson wrote:
I have had to unplug my sky box each evening as it won't turn on. I leave it for a few minutes before I plug it back in and it seems ok this is not a solution long term I have been doing this for a month now. What is your plan of action thank you
Hi @Hunslet+Nelson
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
To help with your issue
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
