02 Sep 2023 10:28 AM
Ive suddeny lost connectivity between my Sky Q Box and Sky Q Box Mini - when disconnecting and restarting the main Sky Q box I get the initial start up screens then nothing after that and TV simply says 'no output' Is my Sky Q box dead?!
02 Sep 2023 10:59 AM
Posted by a Superuser, not a Sky employee. Find out more
@GaryMilkins wrote:
Ive suddeny lost connectivity between my Sky Q Box and Sky Q Box Mini - when disconnecting and restarting the main Sky Q box I get the initial start up screens then nothing after that and TV simply says 'no output' Is my Sky Q box dead?!
Hi @GaryMilkins
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
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