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Discussion topic: My apps have disappeared only have peacock

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This message was authored by Robert6 This message was authored by: Robert6

My apps have disappeared only have peacock

I go to home page scroll to apps and only have peacock Amazon netflicks bbc iPlayer etc have gone

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This message was authored by Laing1 This message was authored by: Laing1

Re: My apps have disappeared only have peacock

Posted by a Superuser, not a Sky employee. Find out more

@Robert6 wrote:

I go to home page scroll to apps and only have peacock Amazon netflicks bbc iPlayer etc have gone


@Robert6 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

if that doesn't work

you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

 

this can take upto 24 hours to work 

 

 

 

 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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