No operation performed for a long time

[Janis+rice]

Why do I get this message along the top of my screen....There was no operation performed for a long time,shut down? Then I get three options...yes/no/disable but my remote doesn't respond to any choices....and yes, I have disabed eco/standby mode. It's so annoying that I end up switching off and starting again, any advice appreciated thanks

[nigea99 · Accepted solution]

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@Janis+rice wrote:

Why do I get this message along the top of my screen....There was no operation performed for a long time,shut down? Then I get three options...yes/no/disable but my remote doesn't respond to any choices....and yes, I have disabed eco/standby mode. It's so annoying that I end up switching off and starting again, any advice appreciated thanks

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hi @Janis+rice 

this will be your TV & is not your SKY box.

This often happens because when you use a SKY box, you are interacting less with the TV itself.

Often just using the volume up/down buttons will dismiss the message - if not you will need to use the TV's own remote

[TimmyBGood]

@Janis+rice 

You may be able to permanently adjust this behaviour by accessing the television settings using the TV remote.  As @nigea99 indicates, it's not the Q box generating the message, and the Q remote won't be able to modify it.

[Janis+rice]

Thankyou for your replies, I'll give it a try with tv remote...although I'm useless with tech issues!..🤞