No onscreen instructions after repairing remote

[graciekins]

My Sky Q remote has stopped controlling the volume. Batteries ok etc have rebooted system etc. when I re pair  with buttons 7 and 9 and then 1 and 3 no onscreen instructions appear so I cannot progress. Any ideas? 

[MightyQuinn · Accepted solution]

Hi @graciekins   Try the Menu route. Settings -> Setup -> Remote control.

[Chodley]

It has to be line of sight / infrared for the 1&3 step I believe.

[graciekins]

Perfect, I wish I had thought of this.  I was trying to go via the reset on the remote control itself but it wasn't showing a menu on the screen. This was straight forward. Thank you for taking the time to reply.