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Discussion topic: No ip

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This message was authored by: Kaz10

No ip

No ip address on my sky q box even though I have been through all the reset steps in the last 2 hours. I was only trying to add my internet which dropped out again!

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This message was authored by: Quoman7

Re: No ip

Posted by a Superuser, not a Sky employee. Find out more

@Kaz10 wrote:

No ip address on my sky q box even though I have been through all the reset steps in the last 2 hours. I was only trying to add my internet which dropped out again!


HI @Kaz10 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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This message was authored by: Kaz10

Re: No ip

Thanks have tried all the options but still nothing. 

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