0

Discussion topic: Total loss of all channels

Reply
Avatar for lenniederfrog
Level 1 icon
What's this?
This message was authored by: lenniederfrog

Message posted on ‎30 May 2023 10:30 AM

Total loss of all channels

Watching tv today 30th May when screen froze and all channels lost. Now all displaying message 

no programmes are currently being broadcast on this channel on all channels on q box

on main box and tv message is 

there is a technical fault with this channel please try again later on all channels 

anyone know what's going on 

Report post
Post 1 of 3
331 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎30 May 2023 10:32 AM

Re: Total loss of all channels

Posted by a Superuser, not a Sky employee. Find out more

@lenniederfrog  Have you tried rebooting the Sky Q box?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
327 Views
0 Likes
Reply
Avatar for MarkJ22
Level 4 icon
What's this?
This message was authored by: MarkJ22

Message posted on ‎30 May 2023 11:05 AM

Re: Total loss of all channels

I had the exact same thing on Saturday - unplugged the box for a mimute and then turned it back on again and everythign came back as normal. Maybe some sort of software glitch?

Report post
Post 3 of 3
310 Views
0 Likes
Reply
Reply