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This discussion topic has been answered Discussion topic: No internet connection

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This message was authored by: hopeless123

No internet connection

Fedup, this has happened before at this time of might. Says no Internet connection. Gone through all processes and router working fine. Usually next day working again but does not help me watch Netflix now 🫤


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This message was authored by: Quoman7 Answer

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@hopeless123 wrote:

Fedup, this has happened before at this time of might. Says no Internet connection. Gone through all processes and router working fine. Usually next day working again but does not help me watch Netflix now 🫤


Hi @hopeless123 in the following order:- Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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I used to have superpowers… But a therapist took them away.

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This message was authored by: Quoman7 Answer

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@hopeless123 wrote:

Fedup, this has happened before at this time of might. Says no Internet connection. Gone through all processes and router working fine. Usually next day working again but does not help me watch Netflix now 🫤


Hi @hopeless123 in the following order:- Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

-------------------------------------------------------------------------
I used to have superpowers… But a therapist took them away.

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This message was authored by: hopeless123

Re: No internet connection

Tried all of the advised steps from community, and sky tech, no long engineer coming out to sort it.

 

Thanks Everyone

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