Sky Q
0

Discussion topic: No connectivity

Reply
Lynne2001
What's this?
This message was authored by Lynne2001 This message was authored by: Lynne2001

No connectivity

‎17 Apr 2024 11:24 AM

When the tv's have been turned off overnight the next morning No connectivity' is displayed onscreen. We then have to turn off the SkyQ box and the second box and reboot both. 

Report post
Post 1 of 2
190 Views
Reply
0 Likes
Reply

All Replies

TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No connectivity

‎17 Apr 2024 12:37 PM

Posted by a Superuser, not a Sky employee. Find out more
@Lynne2001 wrote:

When the tv's have been turned off overnight

Are you putting the television sets into their own Standby mode using their remotes, or switching off at the mains?

 

Almost all modern AV kit is designed to be left powered, and cutting the mains supply may well have unwanted side-effects.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 2
187 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion