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Discussion topic: No connectivity

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Lynne2001
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This message was authored by Lynne2001 This message was authored by: Lynne2001

No connectivity

‎17 Apr 2024 11:24 AM

When the tv's have been turned off overnight the next morning No connectivity' is displayed onscreen. We then have to turn off the SkyQ box and the second box and reboot both. 

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TimmyBGood
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Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No connectivity

‎17 Apr 2024 12:37 PM

Posted by a Superuser, not a Sky employee. Find out more
@Lynne2001 wrote:

When the tv's have been turned off overnight

Are you putting the television sets into their own Standby mode using their remotes, or switching off at the mains?

 

Almost all modern AV kit is designed to be left powered, and cutting the mains supply may well have unwanted side-effects.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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