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Discussion topic: New build wanting sky but told may not be able to have dish installed

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This message was authored by Els25 This message was authored by: Els25

New build wanting sky but told may not be able to have dish installed

Wanting to get sky Q but I'm in a new build, loft isn't boarded out. Been told may not be able to have it fitted as loft isn't boarded out but neighbours 2 doors down have it, anyone know if this is true? Or in a new build with no boarded loft that has sky Q? Thanks! 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: New build wanting sky but told may not be able to have dish installed

Posted by a Superuser, not a Sky employee. Find out more

@Els25 

The loft does not come into it. Sky engineers won't go into a loft but there should be no need for them to do so. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Els25
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This message was authored by Els25 This message was authored by: Els25

Re: New build wanting sky but told may not be able to have dish installed

Thank you, 

 

so I should be able to have it installed? 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: New build wanting sky but told may not be able to have dish installed

Posted by a Superuser, not a Sky employee. Find out more

@Els25 

Some developers don't allow dishes at all which doesn't seem to apply as you say other properties already have a dish. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New build wanting sky but told may not be able to have dish installed

Posted by a Superuser, not a Sky employee. Find out more

@Els25 

 

The issue with lofts tends to come up where the developers have 'helpfully' installed ducting / cabling which ends up there, but a Sky installer isn't permitted by their own safe working rulebook to reach this.

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This message was authored by bemak187 This message was authored by: bemak187

Re: New build wanting sky but told may not be able to have dish installed

Coax can be left rolled up in the loft coming from tv aerial points in the house as often a loft tv aerial is seen by some builders an as "optional extra".  Sky wont use this anyway.

This message was authored by Godfrey This message was authored by: Godfrey

Re: New build wanting sky but told may not be able to have dish installed

Posted by a Superuser, not a Sky employee. Find out more

@Els25  If your newbuild has already had a wall mounted media plate installed in the room where you would like a Sky Q receiver to be installed, and the coaxial cables feeding that media plate presently just terminate in your unboarded loft.

Then, there is nothing to stop you employing a suitably qualified local satellite specialist to fit a suitable satellite dish, with a 'Wideband' LNB, and check if you require the media plate to be altered in order to allow the full bandwidth of 'Wideband' LNB satellite transponder signals to pass through it correctly.

 

Godfrey.

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