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This discussion topic has been answered Discussion topic: No apps shown

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This message was authored by: Amie1990

No apps shown

Netflix hasn't been working for weeks (buffering, not even loading up). I did a reset and now I have no apps at all. Only the Peacock one. I have tried resetting again to no avail. 


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This message was authored by: oldfella Answer

Re: No apps shown

Posted by a Superuser, not a Sky employee. Find out more

@Amie1990 wrote:

Netflix hasn't been working for weeks (buffering, not even loading up). I did a reset and now I have no apps at all. Only the Peacock one. I have tried resetting again to no avail. 


What reset are you doing @Amie1990 ?

Best to now try refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps 
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.

Refresh Apps can take up to 24 hrs to complete .

 

 

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This message was authored by: oldfella Answer

Re: No apps shown

Posted by a Superuser, not a Sky employee. Find out more

@Amie1990 wrote:

Netflix hasn't been working for weeks (buffering, not even loading up). I did a reset and now I have no apps at all. Only the Peacock one. I have tried resetting again to no avail. 


What reset are you doing @Amie1990 ?

Best to now try refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps 
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.

Refresh Apps can take up to 24 hrs to complete .

 

 

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This message was authored by: Amie1990

Re: No apps shown

Thank you! This worked a treat! 

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