App. Not working And recording

[Crapish]

Apps are showing  but not states they are not available 

recorded programmes are not playing

i have turned it on and off and it's the same 

[Crapish]

Apps are showing but says not available

recorded programmes are not playing

[oldfella]

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@Crapish wrote:

Apps are showing but says not available

recorded programmes are not playing

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Hi @Crapish 

Try rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

[Crapish]

I tried this before but tried it again and it hasn't worked