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Discussion topic: No access to apps

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This message was authored by: Krissy+M

Message posted on ‎02 Aug 2026 08:17 PM

No access to apps

My SKY Q box is not connecting to any apps like Netflix, Paramount, Prime etc. I' ve tried a reset with no success
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Avatar for AvaLilly2010
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This message was authored by: AvaLilly2010

Message posted on ‎02 Aug 2026 08:20 PM

Re: No access to apps

Having the same issue, screen is blank and it isn't connecting to any apps
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This message was authored by: Laing1

Message posted on ‎02 Aug 2026 09:21 PM

Re: No access to apps

Posted by a Superuser, not a Sky employee. Find out more

@Krissy+M @AvaLilly2010 have you tried rebooting your router ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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This message was authored by: Krissy+M

Message posted on ‎02 Aug 2026 09:42 PM

Re: No access to apps

No, but ive checked the connection through my Q box amd it says the connection is ok

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