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Discussion topic: No Sky Q

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Avatar for Blaze1962
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This message was authored by: Blaze1962

Message posted on ‎24 Mar 2025 07:22 AM

No Sky Q

TV goes off after a few minutes, keeps telling me 'There has been a problem finding your Sky Q box on the network' I keep resetting but goes off after a few minutes, this has been happening last 24 hours
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎24 Mar 2025 09:14 AM

Re: No Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Blaze1962  Are you using Sky Q plugged into your TV's HDMI?  It sounds to me like your trying to scan a wifi network to find Sky Q?  If so thats not how it works.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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