27 Jan 2025 09:59 AM
I have had no satellite since Friday
27 Jan 2025 10:12 AM
Posted by a Superuser, not a Sky employee. Find out more
@Rabracer wrote:
I have had no satellite since Friday
hi @Rabracer
Following the storms, it is quite likely that the dish has slightly moved & needs re-aligning
Please see the following page that covers a few problems including no Signal - if you follow the link through and still have problems (which is quite likely after the storms) then you should find a link to book an engineer if you have your own dish
https://www.sky.com/help/articles/sky-q-picture-problems
Note after the storms & with the reduction in number of engineers over the last few years then lead times for an apointment may be several weeks
If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system
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