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Discussion topic: No Satellite at all

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This message was authored by Rabracer This message was authored by: Rabracer

No Satellite at all

I have had no satellite since Friday 

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This message was authored by nigea99 This message was authored by: nigea99

Re: No Satellite at all

Posted by a Superuser, not a Sky employee. Find out more

@Rabracer wrote:

I have had no satellite since Friday 


hi @Rabracer 

 

Following the storms,  it is quite likely that the dish has slightly moved & needs re-aligning

 

Please see the following page that covers a few problems  including no Signal - if you follow the link through and still have problems  (which is quite likely after the storms) then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-q-picture-problems

 

Note after the storms & with the reduction in number of engineers over the last few years then lead times for an apointment may be several weeks

If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

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