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Discussion topic: Newly installed sky Q sound no longer woking!

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Avatar for Becky531
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This message was authored by: Becky531

Message posted on ‎03 Feb 2024 03:31 PM

Newly installed sky Q sound no longer woking!

Newly installed sound has stopped have changed the settings to normal per instructions got it back earlier now nothing!

 

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Avatar for nigea99
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This message was authored by: nigea99

Message posted on ‎03 Feb 2024 03:37 PM

Re: Newly installed sky Q sound no longer woking!

Posted by a Superuser, not a Sky employee. Find out more

hi @Becky531 

 

Please may I suggest you try a power down restart (i.e. unplug or swiitch of at mains) of your TV - Some people have found this sometimes help with loss of sound

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