@KHR wrote:
I have an engineer visit booked for 21st March to poss replace faulty sky q box. Box now not functioning beyond live tv only. QR code link allows a new box order to arrive in 3 days, but won't let me order it because of the engineer visit already booked. Can sky resolve this and post me new box ASAP?
@KHR Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.
You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
