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Discussion topic: New sky remote

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This message was authored by: Judes25

New sky remote

Sky remote got wet now not working how do I get a new one thanks

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This message was authored by: Mark39

Re: New sky remote

Posted by a Superuser, not a Sky employee. Find out more

@Judes25 for which TV service?

 

Sky+?

Sky Q?

Sky Glass?

Sky Stream?

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This message was authored by: Judes25

Re: New sky remote

Sky q touch remote thanks 

This message was authored by: Daniel0210

Re: New sky remote

Posted by a Superuser, not a Sky employee. Find out more

@Judes25 

Sky Q Touch remotes haven't been manufactured for years.

 

If you follow this link it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

In the meantime if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?


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