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Discussion topic: New sky q bix

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This message was authored by: Kevcfc

New sky q bix

Can someone please advise what i need to give to DPD driver if i order a new replacement sky q box

 

the box, remote

 

any ideas which leads etc please

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This message was authored by: oldfella

Re: New sky q bix

Posted by a Superuser, not a Sky employee. Find out more

@Kevcfc wrote:

Can someone please advise what i need to give to DPD driver if i order a new replacement sky q box

the box, remote

any ideas which leads etc please


Hi @Kevcfc 


Don’t forget to keep your viewing card from the failed box.

Also if the box you are replacing is a 2TB there are two versions of power supply. One has a standard C7 (figure of eight) power lead socket in the back of the Q box. The other has a separate power supply. Although this still has the C7 power lead into the power supply there is a multi pin Din power socket in the Q box for connecting the power supply. Make sure that the replacement box has the power supply included if the Q box has the orange coded multi pin din socket in the back of the Q box. See below.

IMG_0432.png

 

This message was authored by: MightyQuinn

Re: New sky q bix

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kevcfc   To play safe, everything, people have been caught out just swapping the box and find it is a different power supply. Keep your viewing card!

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