Discussion topic: New remote

This message was authored by: Clara1985 · ‎22 Nov 2024

I need a new remote please Iv smashed my other one .

This message was authored by: Daniel0210 · ‎23 Nov 2024

@Clara1985
If you follow this link it should eventually send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI). Sky may charge you for a new remote as it wasn't faulty and you 'smashed' it.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

In the meantime if you have an Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

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Discussion topic: New remote

New remote

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Re: New remote

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