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Discussion topic: My sky q box will not turn on

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Avatar for Paigey4372
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This message was authored by: Paigey4372

Message posted on ‎23 Nov 2024 04:28 AM

My sky q box will not turn on

My sky q box will not turn on, I havnt used it in a while and I don't no if it's the remote that won't turn it or its the box it's self 

yes I have changed the battery's n still nothing what is it? 

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎23 Nov 2024 06:04 AM

Re: My sky q box will not turn on

Posted by a Superuser, not a Sky employee. Find out more

Is this a mini box or a main Sky Q box?

Try as described in this help article.

Namely the recovery procedure on step 2

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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