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Discussion topic: New customer - engineer visit

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Nikihutch
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This message was authored by Nikihutch This message was authored by: Nikihutch

New customer - engineer visit

‎22 Nov 2023 10:12 AM

Hi all 

 

should I be sent my box before the engineer comes or do they bring it with them? 

thanks

 

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GD1
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Re: New customer - engineer visit

‎22 Nov 2023 10:20 AM

Posted by a Superuser, not a Sky employee. Find out more

@Nikihutch  If it's for Sky Q TV service the engineer brings the box.

 

If it's for broadband you'll have an activation date (which is normally working 10 days away from the order date) the hub is sent by post.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Nikihutch
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Re: New customer - engineer visit

‎22 Nov 2023 12:45 PM

Thank you! It's tv 

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