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Discussion topic: Sky box had hard drive error this was reset and box will not come on

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This message was authored by Jo58 This message was authored by: Jo58

Sky box had hard drive error this was reset and box will not come on

Sky box won't come back on .. says hello wait a few minutes and nothing

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Jo58
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This message was authored by Jo58 This message was authored by: Jo58

Re: Sky box had hard drive error this was reset and box will not come on

Hi I need help for sky q box not working 

This message was authored by oldfella This message was authored by: oldfella

Re: Sky box had hard drive error this was reset and box will not come on

Posted by a Superuser, not a Sky employee. Find out more

@Jo58 wrote:

Hi I need help for sky q box not working 


Hi @Jo58 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Sky box had hard drive error this was reset and box will not come on

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jo58   If you are looking for instant help, it is probably best to contact Sky.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky box had hard drive error this was reset and box will not come on

Posted by a Superuser, not a Sky employee. Find out more

@Jo58 wrote:

Hi I need help for sky q box not working 


Many hard drive issues are terminal.  You'll probably need to call Sky to arrange replacement/engineer.

I am just another Sky customer and my views are my own
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