This discussion topic has been answered Discussion topic: New Sky box
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Message posted on 23 Sep 2024 08:22 AM
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Just wanted to say that the response by using the chat bot was excellent this morning.
For a few days I have had to reset the hard drive every time i want to use pause and rewind - a fault with the box
After a few questions a new box is on its way for me to install
Much better than waiitng in fior an engineer to come and do it
Well done, Sky
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Message posted on 23 Sep 2024 09:19 AM
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Don't forget to remove the viewing card from the faulty box before it disappears into the back of the couriers van.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Message posted on 23 Sep 2024 09:19 AM
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Don't forget to remove the viewing card from the faulty box before it disappears into the back of the couriers van.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 23 Sep 2024 09:41 AM
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Re: New Sky box
Thankyou - good point!
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