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Discussion topic: New Q box

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Avatar for L1nsA
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This message was authored by: L1nsA

Message posted on ‎22 Jan 2025 12:32 PM

New Q box

We have a new SkyQ box we followed the installation instructions and we cant see anything - when we press the home button on the remote nothing happens Help !

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎22 Jan 2025 12:59 PM

Re: New Q box

Posted by a Superuser, not a Sky employee. Find out more

@L1nsA 

If you've recently upgraded to Sky Q from Sky+ (where you've posted) the engineers do the installation not the customer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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