Network set up

[MH1902]

@oldfella (I unsubscribed so new 'name!) Sky TV and mini work fine however after sorting the mini box - later in the day both my ipad and iphone could access recordings from the main box (and use the devices remotes' facilities - but now yhey won't again.. Have deleted app/ restarted and reinstalled the app but nothing works. The 'Recording' heading have disappeared from the bottom of the page on both but the remote is still showing at the top. Am on the correct wifi/ have notifications 'on'. Confusing as they were working and now they can't find the Sky box (can watch Sky TV.  Thank you.

[oldfella]

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@MH1902 wrote:

@oldfella (I unsubscribed so new 'name!) Sky TV and mini work fine however after sorting the mini box - later in the day both my ipad and iphone could access recordings from the main box (and use the devices remotes' facilities - but now yhey won't again.. Have deleted app/ restarted and reinstalled the app but nothing works. The 'Recording' heading have disappeared from the bottom of the page on both but the remote is still showing at the top. Am on the correct wifi/ have notifications 'on'. Confusing as they were working and now they can't find the Sky box (can watch Sky TV.  Thank you.

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Hi @MH1902 

Have you resigned into the App using your New name and Password?

[MH1902]

@oldfella Yes - it wouldn't let me sign in with p/w.

[oldfella]

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@MH1902 wrote:

@oldfella Yes - it wouldn't let me sign in with p/w.

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Must be wrong password @MH1902 

[MH1901]

@oldfella no def right one as I checked it but it was more the Skygo issue as per the post which I was wondering if you could help with but if not I'll set up a new post. Thought similar issue and may need to reboot again. Thank you.

[oldfella]

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@MH1901 wrote:

@oldfella no def right one as I checked it but it was more the Skygo issue as per the post which I was wondering if you could help with but if not I'll set up a new post. Thought similar issue and may need to reboot again. Thank you.

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Hi @MH1901 

A little confused here now with your ID.   I see you have posted now with MH1901.

I thought you said you resubscribed with MH1902.

[MH1902]

1. @oldfella I am both. It wouldn't let me log into the forum so set up new log in but saw this time when I logged in - my reply came from my original log in name.. sorry for the confusion.. I will just try rebooting tomorrow and hope the devices are fixed doing that. Thanks