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Discussion topic: Network connection

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Avatar for Shootingstar198
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This message was authored by: Shootingstar198

Message posted on ‎12 Sep 2025 09:33 AM

Network connection

Whilst watching tv the last 25 hours it stops and comes up with network connection failed. I have reset this multiple times and this still hasnt resolved. Please can anyone advise. Its very frustrating. Broadband has also been playing up
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Avatar for Chodley
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Superuser
This message was authored by: Chodley

Message posted on ‎12 Sep 2025 10:47 AM - last edited: ‎12 Sep 2025 10:48 AM

Re: Network connection

Posted by a Superuser, not a Sky employee. Find out more

Do you think the broadband playing up might be the root cause of the sky Q box losing its connection?

 

Shouldn't affect live TV though. Or are you on Stream and not Q?

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