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Discussion topic: Network connection

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sansofewolf1
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This message was authored by sansofewolf1 This message was authored by: sansofewolf1

Network connection

‎15 Aug 2024 07:42 AM

My network connection keeps dropping out, its been fine but its in and out, help? 

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sansofewolf1
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This message was authored by sansofewolf1 This message was authored by: sansofewolf1

Re: Network connection

‎15 Aug 2024 07:42 AM

Help 

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Quoman7
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Re: Network connection

‎15 Aug 2024 08:10 AM

Posted by a Superuser, not a Sky employee. Find out more
@sansofewolf1 wrote:

My network connection keeps dropping out, its been fine but its in and out, help? 

Hi @sansofewolf1 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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sansofewolf1
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This message was authored by sansofewolf1 This message was authored by: sansofewolf1

Re: Network connection

‎15 Aug 2024 09:52 AM

I've spoken to the office for an hour, they are sending an engineer out on the 23rd 

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