Network connection issue

[Sharon+Dunstan]

Sky q box error message network connection status x at the side tried 4 times switching off and back on following instructions . I have wifi connection on phone 

[MightyQuinn]

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@Sharon+Dunstan wrote:

network connection status x at the side

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Hi @Sharon+Dunstan   I am not sure that I understand that message "x at the side". I would reboot your broadband router to refresh its DNS. Are you sure that it is a message from your Sky Q box, and not from your TV?