03 Dec 2024 05:44 PM
Hi,
switched to Full Fibre yesterday, and since then my Sky Q box has lost Network Connection multiple times (sometimes losing connection again within 1/2 minutes) I appreciate the first 14 days can be up and down, but all other devices in the house have solid broadband connection
please help as I'm not sure I have the mental strength to link via WPS again!
04 Dec 2024 08:40 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
04 Dec 2024 01:30 PM
We switched yesterday and having the same issues. It keeps disconnecting appliances, ring doorbell and google nest. So frustrating. Did you get this sorted?
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