Discussion topic: Netflix
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Message posted on 13 Oct 2025 11:34 AM
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Netflix
Hi
I have contacted Netflix and they said to contact sky
My Netflix account has locked me out asking for a pin that I never set up. I have signed out on all the devices yet it still comes up with locked profiles that have nothing to do with me
I cant even log out on the Netflix app on the sky
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Message posted on 13 Oct 2025 11:37 AM
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Re: Netflix
@ACThompson wrote:
Hi
I have contacted Netflix and they said to contact sky
My Netflix account has locked me out asking for a pin that I never set up. I have signed out on all the devices yet it still comes up with locked profiles that have nothing to do with me
I cant even log out on the Netflix app on the sky
Hi @ACThompson
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
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