Netflix

[Inti]

Hi how do I know which neflix account is in my sky account

[nigea99]

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@Inti wrote:

Hi how do I know which neflix account is in my sky account

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hi @Inti 

Personally I don't know of a way from your SKY acount to know what email you used for Netflix

From within Netflix if yo u login to a browser  you can see whether that account is managed by SKY 

Select Profile icon in the  Top Right to bring up the drop down menu & select Account

This should tell you your plan & if billed via SKY 

(I can't see an option with the App on SKY Q - although I guess it might say if not billed through SKY somewhere) 

[Invisiblename]

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@Inti wrote:

Hi how do I know which neflix account is in my sky account

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If you follow this, it should show you:

Netflix hidden menu

Go to the Netflix app on Sky Q and on the screen with the random profile press the following buttons on the Sky remote:

Up, Up, Down, Down, Left, Right, Left, Right, Up, Up,Up, Up

This opens a hidden menu.

You can get the email address that the hacker used from the "membership" (Miembro) tab, and the service code from the "contact us" (Contactarnos) tab.

Netflix Live chat should then be able to log the hackers out of Netflix on your sky q box, reset the email address associated with the Netflix account back to your own email address, and send you a link to follow to reset password and PIN number on the Netflix website on your mobile phone