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Discussion topic: Netflix

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Avatar for Claire1967
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This message was authored by: Claire1967

Message posted on ‎21 Jul 2024 10:06 AM

Netflix

Netflix is not loading 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Jul 2024 10:14 AM

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@Claire1967 

You haven't given us information so I am guessing that you are a Sky Q customer who is seeing the spinning circle, if so doing this should fix it:

 

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

 

Let us know how you get on.

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This message was authored by: Lou75

Message posted on ‎21 Jul 2024 10:25 AM

Re: Netflix

Our Netflix is also not loading. Have tried all the usual fixes but nothing is working.

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This message was authored by: caesarome

Message posted on ‎21 Jul 2024 10:30 AM

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

As per my post above @Lou75 if you are also seeing the spinning circle then doing what is on the link I posted should fix it.

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This message was authored by: Lou75

Message posted on ‎21 Jul 2024 10:42 AM

Re: Netflix

I will give it a try. Thank you

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