Netflix

[nobby24]

I want to log out of my Netflix account on my Sky Q Box permanently but the next time I run the app it logs straight back in, I have even changed my email and password and it still logs in, I have also done a full reset on the q box.

[oldfella]

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@nobby24 wrote:

I want to log out of my Netflix account on my Sky Q Box permanently but the next time I run the app it logs straight back in, I have even changed my email and password and it still logs in, I have also done a full reset on the q box.

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Hi @nobby24 

Have you actually logged out in the Netflix menu?

ie

In the left hand Menu in Netflix App on your Q box go the left hand menu and scroll down to the bottom.

Then scroll right and select 

Get help.

On the next screen there is an option to Log out .

If you still have an issue you can go to the Netflix website and sign into your Account.

There is then the option to log off of all devices

[nobby24]

yes I have done both, on Sky Q it says I have logged out if I click login in goes to the login menu password etc. If I don't enter anything and just run the Netflix App it just logs straight back in. Its driving me made. I have changed my email and password on the Netflix website and never entered the new details on the sky box and it still logs in!