Discussion topic: Netflix won’t launch

This message was authored by: Teresa365 · ‎04 Jul 2024

Netflix won't launch I've tried turning the power off but it's not working?

This message was authored by: Daniel0210 · ‎04 Jul 2024

Are you getting a red spinning circle?

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SkyPro · ‎04 Jul 2024

Power box off at mains for 1 min

if doesnt work power it on and force software update

This message was authored by: Daniel0210 · ‎04 Jul 2024

@SkyPro

You can't force a software update yet. That doesn't kick in until the vast majority of customers have had it automatically overnight over the roll out period.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Netflix won’t launch

Netflix won’t launch

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