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Discussion topic: Netflix won’t launch

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This message was authored by: Teresa365

Message posted on ‎04 Jul 2024 01:43 PM

Netflix won’t launch

Netflix won't launch I've tried turning the power off but it's not working? 

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Message posted on ‎04 Jul 2024 01:48 PM

Re: Netflix won’t launch

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@Teresa365 

Are you getting a red spinning circle? 


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Message posted on ‎04 Jul 2024 02:03 PM

Re: Netflix won’t launch

Power box off at mains for 1 min

if doesnt work power it on and force software update 

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This message was authored by: Daniel0210

Message posted on ‎04 Jul 2024 02:05 PM

Re: Netflix won’t launch

Posted by a Superuser, not a Sky employee. Find out more

@SkyPro 

You can't force a software update yet. That doesn't kick in until the vast majority of customers have had it automatically overnight over the roll out period. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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