Netflix’s account hacked

[Loopyluna1]

I've gone to watch my Netflix's account and all my profiles have gone and have been replaced with 5 accounts with numbers. I can't reset my account as it's saying it does not recognise my email or phone number. When I've done a hack to bring up a hidden page. It's showing an incorrect email. 

[hrai]

You will need to contact Sky or Netflix directly I'm afraid, (depending on who handles the billing.)

I'd also make sure if you have anything else with a similar password to your Netflix account that it is secured.

[Loopyluna1]

Thank you, I pay sky. So I will have to try and sort today. I can't even log the accounts out. I've checked other apps and they are all ok @hrai 

[GD1 · Accepted solution]

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@Loopyluna1 wrote:

Thank you, I pay sky. So I will have to try and sort today. I can't even log the accounts out. I've checked other apps and they are all ok @hrai 

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If your Netflix account is compromised it is Netflix who you need to speak to/contact, Sky are not able to access your netflix account regardless if they are billing you.