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This message was authored by: Bazza16

Netflix problem

I have added Netflix to my package but it's asking for payment details when I try to watch something 


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This message was authored by: stereohaven Answer

Re: Netflix problem

Posted by a Superuser, not a Sky employee. Find out more

@Bazza16 wrote:

I have added Netflix to my package but it's asking for payment details when I try to watch something 


Do you have a package that included a basic level of Netflix at all? Have you activated it?

 

Might also be worth checking through the Netflix FAQ here: https://www.sky.com/help/articles/netflix-faqs 

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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | sky Mobile | sky Soundbox | EE Apple TV 4K | EE Full Works FTTC

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This message was authored by: stereohaven Answer

Re: Netflix problem

Posted by a Superuser, not a Sky employee. Find out more

@Bazza16 wrote:

I have added Netflix to my package but it's asking for payment details when I try to watch something 


Do you have a package that included a basic level of Netflix at all? Have you activated it?

 

Might also be worth checking through the Netflix FAQ here: https://www.sky.com/help/articles/netflix-faqs 

-------------------------

LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | sky Mobile | sky Soundbox | EE Apple TV 4K | EE Full Works FTTC

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This message was authored by: Chodley

Re: Netflix problem

Posted by a Superuser, not a Sky employee. Find out more

Did you activate it properly to link it to your sky account?

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