This discussion topic has been answered Discussion topic: Netflix problem
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Message posted on 03 Aug 2025 03:12 PM
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Opening Netflix through sky Q and finding completely different accounts, none of ours and all in Spanish. Also unable to change to English
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Message posted on 03 Aug 2025 03:56 PM
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@DGS67 wrote:
Opening Netflix through sky Q and finding completely different accounts, none of ours and all in Spanish. Also unable to change to English
@DGS67 Tghat sounds as though your Netflix account has been hacked. In these situations you will need to contact Netflix who will be able to reset your account.
You can contact Netflix on the link below
https://help.netflix.com/en/contactus
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on 03 Aug 2025 03:56 PM
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@DGS67 wrote:
Opening Netflix through sky Q and finding completely different accounts, none of ours and all in Spanish. Also unable to change to English
@DGS67 Tghat sounds as though your Netflix account has been hacked. In these situations you will need to contact Netflix who will be able to reset your account.
You can contact Netflix on the link below
https://help.netflix.com/en/contactus
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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