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Discussion topic: Netflix not loading

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This message was authored by Aspo This message was authored by: Aspo

Netflix not loading

Netflix has stopped loading on one of my tvs its never been a problem before, anyone know why this is happening. Its runningvof a mini box

Paula
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This message was authored by Mrhouse This message was authored by: Mrhouse

Re: Netflix not loading

Not any help, but just to say that mine's also been not loading for a few weeks now. On occasion it does work, but more often it doesn't. The Netflix app works on my TV, indicating that it's the Sky box version that has the intermittent fault. 

This message was authored by Redgirlk7 This message was authored by: Redgirlk7

Re: Netflix not loading

So has mine all my apps have gone saying I need to upgrade my prescription? What's happening?
This message was authored by Mrhouse This message was authored by: Mrhouse

Re: Netflix not loading

Go to 'Settings' on the Sky screen and just highlight it. Press 001 then 'enter' and you will see that you can reset the apps. Worth a try!

Aspo
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This message was authored by Aspo This message was authored by: Aspo

Re: Netflix not loading

Great idea but still working, it was worth a go though 

Paula
This message was authored by Jon105 This message was authored by: Jon105

Re: Netflix not loading

Still happening for me, would be good for Sky to post a solution because at this point its becoming frustrating

This message was authored by Laing1 This message was authored by: Laing1

Re: Netflix not loading

Posted by a Superuser, not a Sky employee. Find out more

@Jon105 wrote:

Still happening for me, would be good for Sky to post a solution because at this point its becoming frustrating


@Jon105 have you read the thread below

 

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Barbel123 This message was authored by: Barbel123

Re: Netflix not loading

Following a Sky Broadband upgrade I had the same problem.

i disconnected the modem, televisions, Sky Q Box and Sky Mini Box.

I lleft it a few minutes a few minutes before reconnecting and it has solved problems. Fingers crossed that this will continue without any further problems.

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