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Discussion topic: Netflix keeps stoping and loading

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This message was authored by: Debs197003

Message posted on ‎01 Sep 2024 05:01 PM

Netflix keeps stoping and loading

Hi I'm watching Netflix through sky app and it keeps stopping and circle comes up loading  0% to 80% etc

i did a speed test on bt fibre and all ok and nothing else being watched in house

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎01 Sep 2024 05:20 PM

Re: Netflix keeps stoping and loading

Posted by a Superuser, not a Sky employee. Find out more

@Debs197003 

I've moved your post into a large thread discussing this. See post 2 currently showing as the answer. 


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This message was authored by: KevNewMedia

Message posted on ‎02 Sep 2024 08:15 AM

Re: Netflix keeps stoping and loading

Posted by a Sky employee

I've moved your post back out of the thread as this isn't the same issue as  Code: tvq-st-102

Thanks
Kev
Community Manager
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Avatar for Chodley
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This message was authored by: Chodley

Message posted on ‎03 Sep 2024 02:21 AM

Re: Netflix keeps stoping and loading

Posted by a Superuser, not a Sky employee. Find out more
@Debs197003 wrote:

Hi I'm watching Netflix through sky app and it keeps stopping and circle comes up loading  0% to 80% etc

i did a speed test on bt fibre and all ok and nothing else being watched in house

What speed connection does the netflix app (in the help menu) say it is getting?

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