Not receiving some channels

[Khatoon]

My dish is every old and has not been replaced

The dish is rusted and we are not getting signals and some of the channels you cannot get at all so I need you to replace the. Dish as dish is Falling apart because the past of arrested and I am not getting no signal 

[oldfella]

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@Khatoon wrote:

My dish is every old and has not been replaced

The dish is rusted and we are not getting signals and some of the channels you cannot get at all so I need you to replace the. Dish as dish is Falling apart because the past of arrested and I am not getting no signal 

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Hi @Khatoon .

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Regarding your issue.

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q