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Discussion topic: Netflix hacked

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Avatar for Dianeida
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This message was authored by: Dianeida

Message posted on ‎05 Aug 2025 05:44 PM

Netflix hacked

Our Netflix account has been hacked. Someone was meant to call us back. They rang my mobile phone at 2 o'clock as agreed but as soon as I answered the call they cut me off!  Been one week now. Can you just take it off our Sky package and we will purchase elsewhere? 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎05 Aug 2025 05:47 PM

Re: Netflix hacked

Posted by a Superuser, not a Sky employee. Find out more

@Dianeida 
You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

 

If your Netflix has been hacked you need to contact Netflix direct.,


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: Laing1

Message posted on ‎05 Aug 2025 05:56 PM

Re: Netflix hacked

Posted by a Superuser, not a Sky employee. Find out more
@Dianeida wrote:

Our Netflix account has been hacked. Someone was meant to call us back. They rang my mobile phone at 2 o'clock as agreed but as soon as I answered the call they cut me off!  Been one week now. Can you just take it off our Sky package and we will purchase elsewhere? 

@Dianeida 
You can contact Netflix on the link below

https://help.netflix.com/en/contactus


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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